A booking is confirmed only after we receive the agreed advance payment and you receive a written confirmation from us by email or WhatsApp. Verbal confirmations are not binding.
Quoted prices are valid for 7 days from the date of the quote unless otherwise stated. Prices may change due to currency fluctuations, government tax changes, or hotel rate revisions outside our control. Where this happens we will notify you before the change takes effect.
Cancellation charges are based on how close to the trip start date you cancel:
Some hotels (especially heritage palaces and Andaman / Kashmir houseboats) have their own non-refundable terms which we will pass through transparently. Refunds are processed within 14 working days of approval.
Date changes are accommodated where possible at no fee, subject to hotel and transport availability. Changing the destination after booking may attract revision charges depending on what's already been paid out.
If we have to change a hotel or activity due to circumstances beyond our control, we will substitute it with a property of equivalent or better category at no additional cost. If a similar substitute isn't available we will refund the difference.
We are not liable for cancellations or disruptions caused by events outside human control — natural disasters, political unrest, pandemic-related restrictions, road closures, weather, monument or airport shutdowns. Where possible we will reschedule your trip; where not possible, we will refund what is recoverable from the hotel and transport partners involved.
We act as a coordinator between you and the hotels, transport providers, guides, and activity operators delivering your trip. We are not liable for losses, delays, injuries, or damages caused by these third parties beyond what they themselves cover. We strongly recommend comprehensive travel insurance.
Photos shared with us during or after your trip may be used in our marketing materials, with credit if you wish. Let us know in writing if you'd prefer otherwise.
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of New Delhi.
Questions about these terms? Email info@india-travel-agency.com or WhatsApp +91 98107 14646.